Fix Picture Loading Issues on Snapchat

Though people use it for text-based chats, it is safe to say that Snapchat is all about pictures. So, you would be frustrated when you come across picture-loading issues on Snapchat. However, some solutions can help you solve the problem in just a few seconds.

In this article, you will find a complete guide on how to fix Snapchat picture loading issues.

How to Identify a Snap Loading Pic Issue

It’s important to understand whether you have a Snap loading pic issue in the first place. It is different if your Snapchat app does not open at all. It may have something to do with your device or the app version. Such app-opening issues would require different solutions as well.

However, you can identify a picture-loading problem on Snap if:

• You can open the Snapchat app, but the pictures do not load completely.
• You see an image loading screen for minutes.
• The app cannot open image previews. You’d see an empty screen instead.

You should also consider the frequency of these issues. Not all internet connections have 100% uptime, nor does Snapchat. So, it is okay to come across loading issues once in a while. However, if you continue seeing the issue (say multiple times in an hour), you may be dealing with a picture failure issue on Snapchat.

What Causes Snapchat Picture Loading Problems?

Let’s look at some common reasons for the problems with Snapchat picture loading on most devices.

• Network Issues: A poor or unstable network connection may cause Snapchat picture-loading issues on both Android and iOS devices. Snapchat images could be large in size, and slow Wi-Fi connections will make it difficult to download these images.
• App Bugs: Like other apps, Snapchat is also home to technical bugs. These bugs may appear on some devices, whereas other devices may work fine. So, you may want to check if others using the same device are facing picture-loading issues on Snapchat.
• Data Settings: Are you using data restriction features on your smartphone or tablet? These options can also cause picture-loading issues, especially when the data is large. You may want to turn such features off and try again.
• Cache Data: Sometimes, the cache data of the Snapchat app may prevent you from loading new pictures the right way. The solution here is simple: you can clear the cache, restart the app, and do everything you normally do.
• Device Storage: Are you using Snapchat on an old iPhone or Android smartphone? If the device has limited storage options, it may prevent the app from downloading pictures. The unavailability of RAM is also a likely reason.

You should keep in mind that a combination of these issues could occur on your device, affecting Snapchat.

Step-by-Step Fixes for Snapchat Loading Picture Errors

I recommend you follow these fixes in the same order they are given. This way, you can get basic issues out of the way and focus on what is causing the Snapchat image loading problem.

#1 Check Your Internet Connection First

When you face a problem while loading a Snapchat picture, you must first check whether you have an active internet connection. A Wi-Fi connection does not mean you are connected to the Internet. Instead, you must check whether you can access other services on the Internet.

Android smartphones will warn you when a Wi-Fi network does not have internet access.

If you find that the connection is active and stable, you may want to do a speed test as well. I recommend using a tool like Ookla Speedtest to see if the connection can handle Snapchat images. It should be unless there is an outage.

#2 Restart the Snapchat App and Your Device

The Snapchat image loading problem could also be due to a temporary glitch. Soft-restarting the app would solve the problem. You can do this by closing the app from the App Drawer on both Android and iOS. Make sure that you have not enabled any background-running options for the Snapchat app.

#3 Clear Cache to Resolve Snapchat Loading Picture Problem

Sometimes, the picture-loading issues on Snapchat may persist even after an app restart. In these cases, you should try clearing the app cache to solve the problem. You can follow these steps to get rid of the app cache on Android and iOS.

On iPhone,

1. iPhone does not offer a direct option to remove the cache. However, you can use the Offload App function to get the same results.
2. Go to Settings > General > iPhone Storage > and select Snapchat from the options
3. Tap Offload App, and your iPhone will remove the app cache and temporary files and uninstall the app. It also means you need to reinstall Snapchat on your iPhone.

On Android,

1. Open Settings and navigate to Apps
2. Choose Snapchat and go to Storage
3. Tap on Clear Cache.

You can now reopen Snapchat, and the picture-loading issue should be gone.

#4 Update Snapchat to Avoid Snap Loading Pic Errors

Picture loading issues are not uncommon when you are using an old version of the Snapchat application. So, if you are looking forward to getting rid of these picture-loading issues on Snapchat, you should update to the latest version of the app using the Play Store or the App Store. I don’t recommend getting Snapchat from any other sources, though.

#5 Reinstall Snapchat If the Picture Still Won’t Load

If you are still coming across the picture-loading errors on Snapchat, you are better off reinstalling Snapchat and installing it again. This way, you can get rid of all the temporary errors, junk files, and cache from your device, and you will ultimately have to log into your Snapchat account once again. Doing all these things will help you regain the best Snapchat experience without picture-loading issues.

Advanced Fixes for Persistent Snapchat Load Image Issues

If the common fixes I have provided above don’t help you, you can try these advanced fixes.

#1 Disable Data Saver and Battery Optimization

You have to ensure that data-saver modes or battery optimization techniques do not prevent Snapchat from downloading images in the background. Even though you may be opening an image in the foreground, the app may have to deal with it in the background, so if the battery optimization module stops Snapchat from doing it, you will face trouble loading images on the application.

So, it is better if you go to Settings > Battery and remove the battery optimization and data saver settings for the Snapchat application.

#2 Reset Network Settings

If the problem persists despite all these steps, you may want to suspect data settings on your device. But you can solve the problem quite easily. Go to Settings > System > Reset and choose the option to Reset All Network Settings.

This step will not cause data loss, but it will reset the network settings to a factory state. This step can solve most network-related factors that cause the issue of Snapchat picture-loading.

#3 Change DNS Settings

Are you still using the DNS servers that the ISP has provided? You may want to try a different DNS if you come across picture-loading issues when on Wi-Fi. The steps are easy on most devices, including Android and iOS. Alternatively, you can make the changes at the router level in order to enjoy better Internet.

Frequently Asked Questions

Conclusion

I sincerely hope I helped you solve the picture-loading issue on Snapchat. By the way, if the fixes don’t result in success, you may want to contact Snapchat support. It could also be a device-specific issue. So it would be good if you could report the issue to the developers as well.