TechRT fixes its mistakes on the page where they appear and adds a dated correction note to that article. A wrong step in a how-to guide can change a reader’s machine, so we treat reports about procedures as seriously as reports about figures.
Reporting a mistake
Email admin@techrt.com or use the contact page. Include the page URL, the step, sentence or figure you think is wrong, and what you saw instead: your operating system or app version, the exact error message, or the source that shows a different figure. A report with those details is easier to confirm. A report without them is still checked.
How fast we respond
We aim to reply within three business days. A confirmed error is fixed as soon as it is checked, and if a fix needs longer we tell you why. A step that could cause data loss, or one that no longer works on the current version of the software, goes first: it is fixed or taken down as soon as we confirm it.
Corrections, clarifications and updates
A correction fixes something that was wrong: a step, a setting name, a figure, a date, a version number or an attribution. The article carries a dated note saying what changed.
A clarification adds context to a sentence that was accurate but easy to misread. The article carries a dated note saying what was clarified.
An update brings a page up to date when the software or the data has moved on, for example when a menu is renamed in a new release or a newer figure is published. The date shown on the page changes, and new figures carry their own source and date.
Spelling, grammar and formatting fixes that leave the meaning unchanged get no note, and small fixes such as these are not listed as updates.
Removing a page
We do not delete a page to hide a mistake. A guide is retired only when the software it covers has changed so far that the page cannot be made accurate, or for a legal reason.
If you disagree
If you think a report was closed wrongly, reply to our answer with your evidence and ask for a second look. We reply with the outcome and the source we relied on.
