Microsoft Outlook is one of the most popular email clients you can use today, but it is not perfect. It means you will come across a few problems while using Outlook for your personal or business needs. While you can solve many issues by simply dismissing the window, errors like [pii_email_1ea62df2564daf6c39d5] can be a real problem. Most importantly, the [pii_email_1ea62df2564daf6c39d5] error will make it difficult for you to continue using Outlook for email management. Long story short, you should know how to resolve the bug and sort everything out.
In this article, we have covered everything you should know about the [pii_email_1ea62df2564daf6c39d5] error. You can count on this guide to understand why the [pii_email_1ea62df2564daf6c39d5] error appears and how you can resolve it as soon as possible. We understand that you may have already tried some ways to fix the Outlook error. Do not worry if you did not have luck, though; we have arranged the useful methods according to their importance and effectiveness. Before we move on to the process, we must understand why the [pii_email_1ea62df2564daf6c39d5] error occurs.
Table of Contents
- Why Does the [pii_email_1ea62df2564daf6c39d5] Error Occur?
- Related Errors to the [pii_email_1ea62df2564daf6c39d5] Error
Why Does the [pii_email_1ea62df2564daf6c39d5] Error Occur?
Of course, we cannot tell you the universal reason for the [pii_email_1ea62df2564daf6c39d5] in Outlook. It could occur due to a number of situations based on how you use the Microsoft Outlook app in the first place. Listed below are some of the common reasons that could be causing the [pii_email_1ea62df2564daf6c39d5] error.
- Your PC could be running antivirus/antimalware tools that interfere with the Microsoft Outlook app, thereby causing the [pii_email_9adeb2eb81f173c673a5].
- In some cases, outdated versions of Microsoft Outlook are shown to have the error more frequently. If it is the case, you do not have to look for another reason.
- As you know, several websites and apps store cookies and cache content on your system. This data is also a reason why you come across the [pii_email_1ea62df2564daf6c39d5] error.
- If you have signed into multiple email accounts using Outlook, it can be responsible for this common Outlook error. It happens because the program may have trouble handling multiple files at once.
Last but not least, system errors could also be causing the [pii_email_1ea62df2564daf6c39d5] error with the Outlook app. So, if you cannot find any problem with the Outlook app, you can look here.
As we said, we have arranged the potential solutions to the [pii_email_1ea62df2564daf6c39d5] error in the order of complexity. Therefore, you should get started with the first solution and make your way to the last one.
Solution #1 Check Your Antivirus/Antimalware Software
As we said, settings with your antivirus/antimalware software could interfere with Outlook, thereby causing the [pii_email_1ea62df2564daf6c39d5] error. Therefore, you have to make sure that your antivirus tool has not blocked Microsoft Outlook. If it seems to be the case, you can remove Microsoft Outlook from the list of blocked applications.
After this step, you will have to restart your computer to remove the [pii_email_1ea62df2564daf6c39d5] error. If you cannot find Microsoft Outlook on the list of blocked apps, you can try another method to see if the antivirus is causing the issue. You can quit Outlook, deactivate the antivirus program, and relaunch Outlook. If Outlook does not show the [pii_email_1ea62df2564daf6c39d5] error, it means the antivirus is the problem.
Solution #2 Remove Other Accounts
If you use multiple accounts with Outlook, it can be the reason for the [pii_email_1ea62df2564daf6c39d5] error. Therefore, you can remove secondary accounts and see if the issue goes away. In general, it is a good idea to stick to a single account on Microsoft Outlook. Otherwise, you may run across these errors.
To remove an additional Outlook account, follow these steps.
- Open Microsoft Outlook
- Go to File and click Account Settings > Add or Remove Accounts
- Select account to remove and click Remove
Solution #3 Use the Web Application
Do you know that Microsoft Outlook offers a fully-fledged web application? Well, you can consider using the web app as a way to get rid of the [pii_email_1ea62df2564daf6c39d5] error. Of course, we do not know the specific reason why it works, but a lot of people have resolved the [pii_email_1ea62df2564daf6c39d5] error using this method. And you do not have to lose anything by following these steps, right?
As we mentioned, cache and cookies on your browser can cause the [pii_email_1ea62df2564daf6c39d5] error. Therefore, it is a good idea to relaunch the Outlook app after you have cleared the cookies and cache. On Google Chrome, the process is easier than you think. You can press Ctrl+Shift+Del to see the pop-up window for clearing browser content. You can decide what you want to clear and press ‘Confirm.’ Alternatively you can also open your browser (Chrome) > click 3 vertical dots on the upper-right corner > More Tools > Clear Browsing Data.
Once again, you may have to restart your PC to get rid of the [pii_email_1ea62df2564daf6c39d5] error. Like the other methods we have mentioned above, this one also does not cause any problems with your content or settings. If anything, clearing cookies, and cache content will make your PC faster.
Solution #5 Reinstall Outlook
If the methods we have covered above do not work, you should think about reinstalling Outlook. As you can guess, problems with installation and configuration can easily cause the [pii_email_1ea62df2564daf6c39d5] error. While you can try a number of patches, the idea is to reinstall the latest version of the email tool. On the bright side, the developer may have also released a simple patch that fixes the issue.
On Windows, reinstalling Outlook is a piece of cake. You can go to Programs and Uninstall Outlook using the built-in option. Make sure that you restart your computer before reinstalling Outlook on the system.
Solution #6 Update Windows
If reinstalling Outlook does not resolve the [pii_email_1ea62df2564daf6c39d5] error, it means something could be wrong with your PC. The first thing you can do is update your PC to the latest version of Windows. If it does not work, you can reinstall the OS and get a fresh start. Of course, we do not recommend this step as the first one since it involves data loss of some kind.
We believe our guide helps you get rid of the [pii_email_1ea62df2564daf6c39d5] error on Outlook as soon as possible. We understand that the error can be annoying. While you fix the issue, you can use the Outlook web app for your basic email needs.