If you’re experiencing the Xbox One black screen error every time you turn on your console, don’t worry! We know how frustrating it is to be presented with a black or blank screen whenever you decide to play your favorite game.
Luckily, there are quite a few ways to fix the Xbox One black screen error and get out of this annoying situation in no time. So keep reading to learn more about the infamous Xbox One black screen error.
Top Troubleshooting Techniques to Fix Xbox One Black Screen of Death
There are multiple ways to troubleshoot your Xbox One and resolve the black screen of death issue on startup. Here’s how.
Quick Troubleshooting Hacks
These hacks can be used to troubleshoot any small errors that you may encounter while using Xbox One.
- To access your console control, keep hitting the RT + Y buttons on your controller.
- Now, disconnect from Xbox Live and run your console in offline mode.
- Disconnect all external hardware attached to your console.
- Shut down your Xbox One. And remove any disc stuck inside by pressing the Eject button.
However, if the problem persists, consider moving on to another hack listed below to resolve this issue.
1. Restart Your Console
Restarting your console is the best way to fix the black screen error if you are stuck on one. Sometimes, your device may malfunction due to damaged or corrupted caches and memory files. Restarting your console will clear all caches or memory files stored while ensuring your Xbox runs at its best. Follow these steps to do this.
- Press and hold the Xbox button on your console for a few seconds until it turns off.
- Wait for 5 minutes and press the power button again for 5–10 seconds.
Your console will restart and see if the black screen error is fixed. If not, move on to the next method.
2. Reset the Console’s Display Settings
If you’re stuck on the black screen for at least 10 minutes and didn’t see the Xbox One’s green animation three times in a row, then consider booting your device.
- Remove any disc inserted into your console by pressing the “Eject” button.
- Turn off your console by pressing the “Power” button for 10–15 seconds.
- Press both the BIND and power buttons until the system turns on. When it does, release the power button and keep pressing the bind button until you enter the low-resolution mode.
- Use your controller to open and navigate through the guide.
- Now, go to System > Settings > General > TV and display options.
- Choose the best possible resolution for your TV or monitor to fix the Xbox One black screen error.
- Try resetting your console.
According to recent reports by many Xbox One users, an insider program update broke the entire Xbox OS. As a result, users faced the error of a black screen after the update. Although the patch has been released, users continue to experience the same issue with no solution other than “resetting their console.”
Here’s how to reset Xbox One:
- First, ensure that there is no disc inserted into your Xbox One. If so, press the eject button.
- Hold the power button for at least 5-10 seconds until your console shuts down.
- Remove the HDMI, power cord, and other cables connected to your console. Wait for five minutes.
- Now, plug all the cables into your Xbox One and turn the power supply on.
- Press and hold the ‘Bind’ and ‘Eject’ buttons for 5-10 seconds, then hit the ‘Power’ button once. Don’t let go of the “Eject” and “Bind” buttons for another 10 seconds until you enter the troubleshooting window.
- Go to “Reset this Xbox” and choose the “Keep games and apps” option.
Viola! Your console will restart while deleting all corrupted data without removing installed apps and games.
However, if this hack didn’t resolve your Xbox black screen issue, don’t worry! You can choose the “Remove everything” option. It will delete all your data and fix the black screen problem.
3. Check for a Hardware Problem
If your system displays a “No signal” issue instead of a black or blank screen, then consider checking your hardware for any issue.
- Press the power button to ensure your Xbox One controller is connected to your console.
- See if you’ve connected the HDMI cable to the right port or not.
- Replace your HDMI cable with a new one and see if the error is fixed.
- Plug your console into another monitor or TV.
- Make sure to clean the HDMI ports.
For No Signal issue, I usually check the cables then remove and place them back tightly. Sometimes it’s just because the cables have not been secured firmly.
If any of the above fixes didn’t resolve the Xbox One black screen issue for you, then it’s best to get in touch with Xbox support.
Frequently Asked Questions
How to Fix the Black Screen on Startup on Your Xbox One?
Below, we’ve shared a list of useful tips you can try to fix Xbox One black screen of death after starting your console.
1. Make sure both console and TV are switched on.
2. Confirm your TV is connected to the correct HDMI port (input signal).
3. Ensure your HDMI cables are securely connected to your console and TV.
4. Use another HDMI wire to connect your TV to your console.
5. Connect your console to another TV.
Why Does the Xbox One Black Screen Happen?
For the following reasons, players may experience the Xbox One black screen on startup.
1. Your console and television are not connected properly.
2. You may have downloaded an Xbox One software update that has not been tested yet.
3. A glitch may occur while loading the Xbox dashboard.
Why does my Xbox Keep Saying Took Too Long to Start?
If you get the message “Took too long to start,” it means that the caches are corrupted or damaged. To load apps faster, your console stores temporary files in its caches. Sometimes these caches can get interrupted and damaged, leading them to display all kinds of system errors. So, it’s best to clear the cache to restore your console’s normalcy.
How Do I Reset My Xbox One HDMI?
Follow the steps to reset the display settings of your Xbox One:
1. Check and eject if there is a disc inserted into your console.
2. Turn off your console, then press and hold both the “Bind” and “Power” buttons on your Xbox until it beeps.
3. Now, release the power button and keep pressing the bind button until you enter the low-resolution mode.
4. Press the Xbox button on your controller, go to Settings > General > TV and display options, and choose the best resolution.
How Do I Start My Black Screen in Safe Mode?
If you’re still experiencing the Xbox One black screen error, then consider performing a factory reset in safe mode. Here’s how.
1. Press and hold the “Power” button.
2. Disconnect all cables and wait for 30 seconds.
3. Now, reconnect the main lead and turn on your Xbox One.
4. Go to Settings and select the “Console info” option under the system menu.
5. Select Reset Console > Reset and keep my games and apps.
If you’re experiencing the Xbox One black screen of death, don’t panic! There are many ways to fix this issue. You can apply these solutions depending on your specific use case.
You can select the one that best meets your requirements and resolves your problem. If this guide has helped you resolve the Xbox One black screen error, please share your experience in the comments below!